One standard property Reel uses 10 credits. Longer or specialist video modes may use more credits, and you will always see the exact amount before generating. Each Reel also includes conversion-focused post copy and a branded share page.

Yes. You can generate different Reels for the same property by choosing different listing goals, visual styles, photo selections, or story directions. Each new video generation uses the number of credits shown before generation.

Yes. Each monthly video allowance stays available for 90 days from the day it is added, so a quieter month does not immediately erase unused videos.

If you expect ongoing work but your listing volume is uneven, an annual plan offers the best value and flexibility: it is 50% off the monthly rate, and all 12 months of credits are added upfront for you to use anytime during the 12-month term. Choose monthly for a lower upfront commitment, or a Credit Pack for occasional projects without a subscription.

Credit Packs are one-time purchases with no subscription required, and pack credits are valid for 12 months. You can also add a pack when you run out without changing your current plan. Active subscribers receive 50% more credits at the same pack price.

Yes. You can turn off renewal at any time from Settings → Billing. Your subscription will not renew, and your plan benefits remain active until the end of your current paid billing period.

Canceling does not immediately remove your remaining credits. Each balance keeps the expiration and usage rules associated with its original source, including monthly plan credits, annual credits, Credit Packs, promotional credits, and refunded credits. Settings → Billing shows the exact balance and expiration date for each source before you confirm cancellation.

If Outlist cannot produce a usable video and the generation fails, the credits for that generation are returned automatically. If a completed Reel has a material technical or property-accuracy issue, contact support@outlist.io and we’ll review it. New versions created for a different style, goal, or creative preference use the credits shown before generation.

Yes. Paid Outlist outputs may be used for commercial listing marketing, social media, paid campaigns, and client deliverables. You must have the right to use the photos, logos, music, and other materials you upload and comply with applicable advertising, brokerage, and MLS requirements.

A shareable page featuring your brand, contact details, and listing Reel, so you can send it directly to clients or share it anywhere. A small “Powered by Outlist” attribution appears at the bottom.

Agency is designed for teams and media companies that need higher generation volume. The monthly plan includes 300 credits—about 30 standard Reels—while the annual plan includes 3,600 credits upfront—about 360 standard Reels—for use during the 12-month term. Every Reel includes conversion-focused post copy and a branded share page, and Agency customers receive priority support.

Yes. Enterprise plans are customized for brokerages, media companies, and high-volume teams that need more than the standard Agency plan. Contact support@outlist.io to discuss video volume, billing, workflow needs, and support.